One morning at the Bank, we had a call from a customer who was on their online banking the night before and noticed a check they hadn’t written had just cleared their account.
They wondered if it was a bank error. And, though technology has made mistakes like that much more rare, they do happen. So that was the first thing we checked.
But no – it was not a bank error. In fact, the check that cleared was signed and it looked very close to the customer’s signature.